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User Assistance

Q: Can A Beam System Be Installed In My Present Home?

A: Yes! Most homes in South Africa from new to old, can enjoy the cleaning power of a Beam system installed  by one of our professional installers, provided that the structure allows for this.  BEAM CAPE will visit your home or building to give you an expert opinion.

Q: Can I Use The System To Clean Hardwood, Vinyl or Ceramic Tile Floors?

A: Yes! Use the bare floor tool or install one of our most popular options: the VacPan™ automatic dustpan. It's ideal for removing debris from the kitchen, bath or mudroom. Simply sweep trash towards the automatic dustpan, touch the toe switch and use the power of your Beam to instantly remove it. No more dustpans or stooping over to pick up swept debris.

Q: How Do I Maintain A Beam System?

A: Beam systems are practically maintenance free. No lubrication or cleaning is ever required. Beam's filters have an exclusive self-cleaning design from the makers of GORE-TEX® fabric, which is five times stronger than other leading filtration media. The filter shakes off dirt and protects the motor so a Beam system works like new every time. Because the filter is permanent, there is never a need to replace dirty, messy bags. Just empty the dirt receptacle when required.

Q: How Does A Beam Central Vacuum System Work?

A: To create lightweight, powerful cleaning, better air quality and less noise, the Beam power unit is typically located in the basement or garage, and is connected to convenient inlets throughout the home via vacuum tubing. Plug the hose into an inlet and the system is turned on with a switch on the hose handle. Particles are completely removed from living areas and collected in the power unit's dirt receptacle.

Q: How Does A Beam System Improve Indoor Air Quality?

A: A Beam Central Vacuum System has been clinically proven by the University of California at Davis to reduce allergy symptoms by as much as 61%. A Beam system is more effective at removing dirt and allergens because it has a larger, more powerful motor than uprights – up to five times more powerful. Unlike conventional vacuums that can recirculate dust, a Beam system removes 100% of contacted dirt, dust mites, pollen, dander and other allergens and carries them from living areas to a canister usually located in the garage – to help improve indoor air quality.

Q: How Many Inlets Are Needed?

A: The number of inlets required will be determined by the size and floor lay-out of your home. Most homes require only three inlets to reach every area with the hose and attachments. Each strategically located inlet lets you vacuum approximately 65 to 75 square meters. The power unit features an extra built-in inlet for easy cleaning of the area around the power unit.

Q: Is The Hose Easy To Use?

A: Beam hoses are extremely lightweight and designed for whole-house cleaning from floor to ceiling. Unlike short, flimsy hoses found on portable vacuums, Beam crushproof hoses are created to withstand everyday kinks and twists.If you are still worried that your hose could be damaged, fit a hose sock for extra protection of hose and furniture.

Q: Is The Suction Power Maintained Throughout The Home?

A: Yes! A properly installed Beam system offers the same powerful cleaning performance at every inlet whatever the distance from the power unit.

Q: What Cleaning Attachments And Tools Are Available?

A: Beam offers a full complement of tools and attachments for virtually any cleaning need — from ceiling fan cleaners to handheld power brushes to mini-vac tools for cleaning computer keyboards. There are even pet grooming brushes that attach to your Beam hose. Attachments and accessories are available from your local Beam Distributor.


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